Français English

Customer service opening hours

from Monday to Friday : 9am to 6pm

Saturday : 9am - 12pm / Sunday: closed

+33 613 12 43 24

 

»
» Our commitment to you
Our commitment to you

Kidelio is committed to family satisfaction 

 

Travelling with a baby or foster a child asks an organization, an equipment, some time and investment, ...

 

 Customer Engagement

To help you in choosing the equipment, advise you on the best article on the child's age 

You do enjoy hardware large recognized brands

Being easily accessible to facilitate your organization by phone and by email

You indicate net prices and establish fast estimate on request

Clearly writing the descriptions of items for rent

 

 Quality Commitment

Select materials from its test scores

Treat your requests with the greater reactivity

Provide the latest equipment and carefully cleaned (with disinfection of fixed parts)

 

Security commitment

Comply with European safety standards for all our items

Refuse to rent equipment without standard or which may cause risks to the child

Computer side: ensure maximum security of your data and your online payment (3D Secure)

 

Sustainability Commitment

Increase the number of relay points to limit transport to the final customer

Rent is a citizen consumption mode. Why store in the basement of the equipment that is no longer with safety standards, will no longer serve and that will ultimately thrown?

Rental baby equipment serves many families and is then sold used or given to charity

Internally, we promote the use of "green" consumables