Customer service opening hours
from Monday to Friday : 9am to 6pm
Saturday : 9am - 12pm / Sunday: closed
+33 613 12 43 24
In order to offer the best service, Kidelio has selected Relais shops to stock and dispense the rental equipment. Should you require delivery to your home or another designated place, we will send via courier, delivery driver or Colissimo depending on your address (in France).
You can pick up your order in a Kidelio relais shop.
To choose your baby equipment select the relais shop by clicking in item in the search engine on the home page "SEARCH" .
Confirmation of your order will make mention of the address and opening hours of the relais shop.
You will then have all the information to come and pick up the equipment you have ordered in the Relais shop of your choice. Returns are made to the same shop.
It is however possible to bring the equipment back to another Kidelio shop. In this case, a contribution to the costs of return will be requested.
If you do not stay close to a relais shop or are on holiday with friends, we will have the equipment delivered to you via a carrier. The cost of the delivery depends on weight, number and size of parcels sent.
In coastal towns between Nice and Cannes (French Riviera) or at Paris intra-muros, Kidelio delivers directly the equipment to your home.
To choose this mode of delivery, please to contact us before your reservation on the website.
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